Terms of Service Workshops


Applicability general terms and conditions

These general terms and conditions apply to every agreement you make with Daphne van der Meulen. Before you sign up for a workshop it is important to read these carefully. By registering you agree to the general terms and conditions.

1: Applicability
1.1 These general conditions apply to all offers and agreements from clients or (potential) participants regarding courses, workshops, trainings and education.
1.2 An agreement relating to attending a course, workshop, training or education is effected by the submission of an application form or purchase of a workshop by client cq participant and the provision of proof of registration by Daphne van der Meulen.

2: Registrations
2.1 All courses, workshops, training or education will be held subject to sufficient registrations. In the case of the Wax Carving Workshop this is a minimum of 4 participants. Private Workshops as agreed upon.
2.2 Daphne van der Meulen reserves the right to change the location where necessary.
2.3 After registration you will receive a confirmation of receipt via email which will make your registration final. Registration takes place in order of receipt of applications.
2.4 Only a certain number of places are available per workshop or course. The number is between 4 and 6 participants per workshop. Once a workshop is full, registration is automatically closed and it is no longer possible to book a place via the website.
2.5 If a workshop is full, you can leave your details here to be notified of new dates, or to be notified when a spot becomes available.
2.6 The number of tickets you purchase equals the number of participants. For example, if you buy one ticket, it is valid for one person.
2.7 By registering, you agree to the terms and conditions.

3. Cancellation by the participant
3.1 Cancellation should be done via email. (hello @ daphnevandermeulen . com)
3.2 When cancelling for a workshop, an administration fee of €7,50 will be withheld in any case, to cover the expenses of receiving payments.
3.3 Cancellation for a workshop:
Cancellation up to 14 days before the start will receive a full refund, minus the administration fee. For cancellation between 14 to 7 days before the start date, 75% of the participation fee will be charged. Cancellation from 7 days prior to the start date will incur a 100% cancellation fee. In case of no-show during the workshop, no money will be refunded either.
3.4 Should you be unable to participate, you may provide your own replacement. Your confirmation of participation is transferable, but must be notified in advance.

4. Cancellation/relocation by Daphne van der Meulen

4.1 Daphne van der Meulen is entitled to cancel the offered workshop in case of insufficient participants. In case a workshop is cancelled or postponed, you will be informed at least 7 days before the workshop starts. The costs paid will be fully refunded.
4.2 Daphne van der Meulen is entitled to change the date of a workshop or course up to 2 weeks before the workshop starts. The student will be informed by e-mail and has the possibility to cancel the workshop or course free of charge.
4.3 Daphne van der Meulen is entitled to cancel the offered workshop or course in case of illness or unforeseen circumstances of the teacher. In the event of cancellation, the registration will be moved to another date or cancelled without charge in consultation and any course fees paid will be refunded.

5: Payment
5.1 Once payment has been transferred to the account of Daphne van der Meulen, participation is confirmed. Until then, the participant's place is not guaranteed.
5.2 Should the participant have a discount code, they should enter it during the payment process in the webshop. After payment, discount codes cannot be entered, nor will refunds be made to offset them.

6: Complaints
6.1 In case of complaints, the participant can contact Daphne van der Meulen. The latter will provide the participant with the best possible service and try to solve the problem.
6.2 Filing a complaint does not relieve the participant of the payment obligation.

7: Liability
7.1 Daphne van der Meulen accepts no liability for personal injury or damage to participants' property, nor any liability as a result of events during the workshop.

8: Confidentiality
8.1 All course materials and supplementary documentation are protected by copyright, and may not be copied, imitated, reproduced or otherwise reproduced and/or disclosed. The participant is not entitled to give course-, workshop-, training-, or education materials, to which Daphne van der Meulen is entitled as aforementioned, to third parties in any way.
8.2 Students and participants are obliged to keep confidential towards third parties all information received from fellow students during the meetings, of which the students and participants should understand the confidential nature.
8.3 Due to privacy reasons, it is not permitted to make recordings of the participants during the workshops nor recordings of the workshops as a whole, unless authorized by the instructor. It is permitted to take photos and recordings of the participant's work during the workshop and share them (online).

9: Other
9.1 Daphne van der Meulen always reserves the right to change workshop content and/or prices.
9.2 Parking costs and/or costs of public transport, if applicable, are at the participant's expense.
9.3 If a participant causes a nuisance before or during a workshop, we have the right to refuse or remove this person from the workshop, and refuse them for subsequent workshops. The participant will not be refunded the participation fee paid.
9.4 Should the participant still have questions or want personal advice after the workshop, an appointment can be made in consultation with Daphne van der Meulen to address this. For this the consultancy hourly rate of the teacher will be applied.